Customer Support

If you are having issues with ordering and filling in fields on Website

  1. If you are having issues with the site endlessly loading hit the refresh button at the top of your web browser to refresh the page.
  2. We have found our website works better on a desktop computer rather than a tablet or a smart phone.
  3. The shopping cart is tested with the latest version of Internet Explorer, Firefox, Safari and Chrome. Regarding operating systems, the shopping cart is tested with the latest version of the operating system you use and to work with any proper WordPress installation. We do not support older versions of Internet Explorer. Please consider upgrading to the latest version for optimal performance and experience, or switch to a different browser.
  4. For best performance we have found Google Chrome works the best!

If you are having issues with signing into your account.

  1. The system will lock your user for 100 mins after 4 failed login attempts. Please wait 100 mins and try again. Even if you reset the password, it will still make you wait the 100 minutes.
  2. You do not need to login to an account to place an order.
  3. For best performance we have found Google Chrome works the best!

I have questions about how to use the product.

Haleighs Hope works closely with the Flowering H.O.P.E. Foundation to offer education and support to individuals and families using the Haleighs Hope product line. If you would like more information on how others use Haleighs Hope, please call 719-368-7963 or emailfloweringhope@gmail.com

I have a shipping or billing question about my order.

Please contact Haleighs Hope at 720-212-6255 or email sales@haleighshope.com

I am having trouble with my Amazon Payment not going through

Please login to your Amazon Payments Account, update your payment information, and then place a new order.

I am having trouble with my credit card payment not going through.

Please make sure you are inputting your card number, expiration date, and 3 digit code on the back correctly. Also, make sure the billing address on the order matches the address on your card. Otherwise, please contact your card issuer

If you are having further issues with your account please contact support below.