FAQs
Thank you for your interest in Haleigh’s Hope®. All of our products can be ordered online and shipped to all 50 states and many countries. Please do not hesitate to contact our support team about any questions you may have (i.e. what the differences between our products are, what the ratios mean, which product is good for what, dosing questions, and much more) Call us at (888) 328-0175 or email us at support@haleighshope.com. We also work with The Flowering H.O.P.E. Foundation to offer support and education. The team there works closely with individuals and families and can help you with any questions plus supply you with support and education on your journey. They can be reached at (719) 368-7963, www.floweringhope.co, and info@floweringhope.co.
What is Haleigh’s Hope®?
Haleigh’s Hope® is a high quality, whole-plant hemp extract containing naturally occurring cannabinoids. It is made from 100% organic, non-GMO ingredients. Haleigh’s Hope® was created by using a proprietary genetic strain of hemp that was carefully bred and cultivated over seven years to achieve a specific chemotypic profile. Haleigh’s Hope® is considered a hemp product because it contains less than 0.3% THC. The primary ingredient in Haleigh’s Hope® is cannabidiol (CBD). Independent research has shown that CBD is a neuroprotectant and encourages healthy cells to reproduce. All of Haleigh’s Hope products are lab tested for quality and safety.
What product should I use?
The Flowering H.O.P.E. Foundation can help you with all your questions specifically about our products. They can be reached at (719)368-7963, www.floweringhope.co, and floweringhopefoundation@gmail.com
What if I Need to Return My Order
Haleigh’s Hope *unopened* orders can be returned within 30 days of purchase. There is a 10% restocking fee for all returned orders. Opened orders cannot be returned.
What are Cannabinoids?
Cannabinoids are the primary chemical compounds produced by the cannabis plant. They are the elements that are most responsible for the effects that cannabis has on the body. The most well-known cannabinoids are Tetrahydrocannabinol (THC) and Cannabidiol (CBD), although there are more than 100 other cannabinoids that have been discovered. THC is the only cannabinoid known to be highly psychoactive. CBD is non-psychoactive. Click Here for an in-depth explanation of cannabinoids and how they work
Will Haleigh’s Hope® get me high?
The primary ingredient in Haleigh’s Hope® is Cannabidiol (CBD) oil. CBD is a non-psychoactive cannabinoid that has been shown to provide numerous therapeutic benefits without causing the high that users typically associate with cannabis. Although our product does contain trace amounts of THC (less than 0.3%), the overwhelming majority of users will not experience any psychoactive effects.
What makes Haleigh’s Hope® superior to all other available CBD oils?
The cannabis plant contains more than 480 different chemical compounds. While other product manufacturers often just sell purified CBD oil from unknown sources, Haleigh’s Hope® is a whole-plant extract containing a variety of naturally occurring chemical compounds in addition to CBD. Research has shown that these components of the cannabis plant, working in synergy, exert a substantially greater therapeutic effect than any single compound alone. This concept, known as “the entourage effect,” was coined by the legendary Dr. Raphael Mechoulam of Israel. In accordance with this principle, we have spent the past seven years breeding our proprietary strains of hemp to contain the specific ratios of cannabinoids and terpenoids that are found only in Haleigh’s Hope®.
Where does Haleigh’s Hope® source it’s hemp oil?
Unlike many of our competitors who import their hemp oil from foreign countries such as China, or use industrial hemp paste, which is often a byproduct of the manufacturing process when hemp is used to make rope and clothing, Haleigh’s Hope® grows, extracts, produces, packages and ships 100% of our product from our facilities in Colorado. Because we have exclusive control over our products from seed to sale, we ensure the highest levels of quality and consistency in the industry. Every batch of our product is lab tested for safety and quality.
How is Haleigh’s Hope® administered?
Haleigh’s Hope oil can be taken orally, rectally, or by feeding tube. For most conditions, it is recommended that Haleigh’s Hope is taken sublingually, which refers to the pharmacological route of administration by which liquids diffuse into the blood through tissues under the tongue.
Is Haleigh’s Hope USDA Organic Certified?
Yes, all Haleigh’s Hope products are USDA Organic Certified from seed to sale. This means that our farms and the entire production and packaging process is certified organic by a USDA approved third-party certifier.
Does Haleigh’s Hope support regenerative farming practices?
Yes, this farming practice is a large part of our Organic Certification with the USDA. We use cover crops and crop rotations to naturally regenerate the soil.
Where is the Haleigh’s Hope hemp grown?
All hemp used in the Haleigh’s Hope products is grown on our USDA Organic Certified farms in Colorado, USA.
Is Haleigh’s Hope a member of any hemp association, like the US Hemp Roundtable or US Hemp Authority?
No, we are not members of any hemp association. We see more value for the consumer to focus on our third-party verified GMP Certification and our USDA Organic Certifications, as these are more recognized and respected within the health and wellness communities.
What extraction method does Haleigh’s Hope use?
Our USDA Organic Certified handling facility only uses beverage grade C02 for our extraction machine. The entire process, including everything that touches our products in USDA Organic Certified.
Is Haleigh’s Hope GMP Certified?
Yes, Haleigh’s Hope has received GMP certification from one of the largest GMP certifiers in the world.
Does Haleigh’s Hope use third-party Certificate of Analysis lab reports?
Yes, Haleigh’s Hope uses a third-party lab to ensure that the products meet or exceed our stringent quality standards throughout the production process. Once the product is complete, Haleigh’s Hope does a full panel lab test before the final packaging is done. The batch specific full panel tests are available to everyone who purchases products from Haleigh’s Hope.
What CofA’s are included in a full panel lab report?
Haleigh’s Hope tests each batch for Potency, Pesticides, Microbials, and Heavy Metals.
How do I access my lab report?
Haleigh’s Hope has a large range and several variations of products. Because of this, we encourage consumers to obtain the lab reports from our online support group where there are trained and knowledgeable staff members available to answer questions regarding your specific batch. You can also access lab reports here.
Who can I contact if I have questions about my order or I need help figuring out which product is best for me?
A: Haleigh’s Hope has a great customer service team there to help with all of your questions.
Toll Free: (888) 328-0175 | Monday – Friday 8:00 AM – 4:30 PM MST
E-Mail: Customer Support – reception@haleighshope.com | Wholesale – wholesale@haleighshope.com
Mail: Haleigh’s Hope | 7091 Washington Street | Denver, Colorado 80229
Can my doctor prescribe Haleigh’s Hope?
No. Haleigh’s Hope is not an FDA approved pharmaceutical. Haleigh’s Hope is a hemp product. Patients must initiate their own treatment with Haleigh’s Hope by visiting HaleighsHope.com. Patients are advised to consult with their physician before beginning Haleigh’s Hope. Because Haleigh’s Hope is metabolized by the liver, along with AED’s, antidepressants, pain medications, and antihistamines, physicians should order a baseline blood test prior to the first dose of Haleigh’s Hope. Patient and physician education is provided by the Flowering H.O.P.E Foundation and can be obtained by visiting FloweringHope.co or by calling (719) 368-7963.
Should Haleigh’s Hope® be used to treat or cure any disease?
HALEIGH’S HOPE® HAS NOT BEEN FDA APPROVED AS A CURE OR TREATMENT FOR ANY DISEASE. THEREFORE, WE DO NOT MAKE OR SUPPORT ANY MEDICAL CLAIMS RELATED TO THIS PRODUCT
Cannabinoid-based products create a particularly difficult legal dilemma for manufacturers. On one hand, the U.S. government holds a patent on the use of cannabinoids as antioxidants and neuroprotectants. On the other hand, the DEA has long classified cannabis and cannabis-based products as Schedule I drugs, indicating that they contain “no medical benefit”. This inherent hypocrisy has stymied efforts to conduct the rigorous research required to achieve FDA approval for Haleigh’s Hope® and similar products.
We highly recommend that you do your own research on Haleigh’s Hope® and on cannabis-derived products in general. There is a substantial amount of information available at The National Institutes of Health and other trusted websites.
Is Haleigh’s Hope® legal in my state?
Yes. The United States Farm Bill of 2014 classified industrial hemp as containing less than 0.3% THC on a dry-weight basis. Additionally, U.S. Federal Courts have ruled that naturally occurring cannabinoids derived from a hemp plant with less than 0.3% THC are not included in the Controlled Substances Act (CSA) under the definition of marijuana. Because Haleigh’s Hope contains THC levels of 0.3% or less it is legally classified as a hemp extract and is therefore legal to ship to all 50 states. We also ship to many international countries including Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain, Sweden, Luxembourg, Norway, and the United Kingdom.
What is the Flowering H.O.P.E. Foundation? What is their association with Haleigh’s Hope®?
The Flowering H.O.P.E. Foundation is a non-profit founded by Jason Cranford that is dedicated to facilitating safe access to life changing cannabis-based medication to those suffering from a host of ailments including, but not limited to, Cancer, Chrons, Epilepsy, and MS. Although they work closely with Haleighs Hope Inc, they are an entirely separate and distinct entity.
The Flowering H.O.P.E. Foundation offers many resources for Haleigh’s Hope® customers including product guidance, personal testimonials, medical cannabis information, and most of all support. To get more information, donate, or become a member, visit www.floweringhope.co, email them at info@floweringhope.co, or call them at (719) 368-7963.
What do the ratios mean? Which product is right for me?
The ratio is the amount of CBD to THC in the product. For example, in the 20:1 ratio, there are 20mgs of CBD for every 1mg of THC. If you are just using this product for general health and wellness we recommend that you start with the 20:1 ratio. If you are seeking to use this product for more specific reasons, you may respond better to the higher levels of THC found in the 20:1. 15:1 and 10:1 ratio products. The lower the ratio is, the more THC is present. If you have specific needs that you seek to address with this product, please contact the Flowering H.O.P.E. Foundation for more information.
I am currently using another CBD product, when can I start Haleigh’s Hope?
Feedback from other individuals and independent research suggests going 3-5 days without any oil so the body can reboot before starting Haleigh’s Hope. Consumers that have not waited long enough between switching oils may experience irritation.
What is the difference between your MCT Coconut Oil and Safflower Oil?
Safflower is a cold-pressed seed oil that is, and does not need to be shaken. MCT (Medium Chain Triglyceride) coconut is an isolated fatty chain from coconut. This means it is manufactured. Our MCT coconut oil should be shaken before each use. One use does not work better than the other. It is strictly consumer preference. All oils are USDA Organic Certified.
How much should I order?
Most people using this product for general health and wellness purposes will only require one regular strength, 60ml bottle per month. We recommend these users take 1ml in the morning and 1ml at night. If you are seeking to use this product for more specific reasons, please contact the Flowering H.O.P.E. Foundation for formulation and dosage recommendations.
I have questions about how to use the product.
Haleighs Hope works closely with the Flowering H.O.P.E. Foundation to offer education and support to individuals and families using the Haleigh’s Hope product line. If you would like more information on how others use Haleigh’s Hope, please call 719-368-7963 or email info@floweringhope.co.
Shipping or Billing Questions
Please contact Haleighs Hope at 888-328-0175 or email orders@haleighshope.com
When will my order ship?
Although we do our best to get orders out the same business day or next business day, orders can take up to 5 business days to ship.
Once your order has shipped, the transit time will be based on which UPS shipping option you have chosen. Keep in mind, the shipping service is also based on business days. For example: A Friday shipment with UPS overnight service will arrive on Monday.
Credit Card Payment Issues
Please make sure you are inputting your card number, expiration date, and 3 digit code on the back correctly. Also, make sure the billing address on the order matches the address on your card.
Still having issues? Please contact Haleighs Hope at 888-328-0175 or email sales@haleighshope.com
When should I re-order?
We know it can be stressful if you run out of Haleigh’s Hope before your new bottle arrives. It is a good idea to place a new order when you are down to half of a bottle to allow for plenty of time for a new order to be processed and shipped.
Updated February 12th, 2021